Privacy Policy Statement
Your privacy and data protection are priorities for us
Introduction to This Policy
This privacy policy explains how we collect, use, and safeguard your information when you access our site. We are committed to complying with Australian data privacy laws and relevant regulations.
Please read this policy carefully. By using our services, you acknowledge the terms and your rights regarding data collected throughout your engagement with our site.
Information We Collect
We collect both direct and automatic information to deliver effective negotiation support and improve user experience.
Direct Information Provided by You
- • Contact details you submit when reaching out
- • Enquiry content from web forms or email
- • Feedback sent about our consultation services
- • Preferences expressed during consultations
- • Other details you choose to provide
Automatically Collected Data
- • IP addresses and device identifiers
- • Visit duration and site navigation patterns
- • Interaction with contact forms
- • Usage data via analytics cookies
- • Browser and operating system details
How We Use Your Information
We use your data strictly for operational, communication, and compliance purposes, aligning with your original request.
- • Responding to your consultation requests
- • Facilitating communication and feedback
- • Improving service efficiency and relevance
- • Enhancements to our negotiation process
- • Compliance with legal and regulatory requirements
- • Site security and fraud prevention measures
- • Analytics for service development
Our Promise: We only retain and use personal information as permitted by law and do not sell or share it without consent, unless required by authorities.
How Your Data May Be Shared
Data sharing is limited to what is necessary for service delivery, regulatory compliance, and maintaining security standards.
Third-Party Service Providers
Authorised vendors help us manage the website and communications but may access data strictly for necessary operations only.
Legal Requirements
We may disclose your data to meet government, regulatory, or legal obligations when necessary.
Aggregated Statistics
Aggregated or anonymous site use data may be published for service improvement purposes only.
Your Privacy Rights
You can access, update, correct, or request deletion of your information in line with Australian privacy law.
- • Access your data held by us
- • Correct inaccurate or incomplete data
- • Request removal of your details
- • Receive your data in digital form
- • Object to certain processing uses
- • Request limited processing scope
For questions or requests regarding your data, contact us using our site details for assistance and clarification.
Information Security
We use technical and organisational measures to protect your personal information from unauthorised access or misuse.
Technical Safeguards
- • Secure encrypted storage procedures
- • Network and infrastructure firewalls enabled
- • Automated security assessments conducted
- • Routine system vulnerability checks
Organisational Procedures
- • Restricted staff access to personal data
- • Data handling training for all staff
- • Incident response processes in place
- • Periodic organisational audits
How Long We Retain Data
We keep personal information only as long as is legally necessary to serve your request and for compliance purposes.
- • Account and contact details duration
- • Consultation details retention period
- • Enquiry and correspondence history
- • Transaction and billing information
- • Opt-in communication preferences
Data that is no longer necessary is securely deleted.
International Data Transfers
Some data may be processed outside Australia, always with appropriate safeguards for privacy protection.
- • International service provider requirements
- • Contractual privacy protection clauses
- • Regulatory authority compliance standards
- • Adherence to Australian legal principles
Cookies and Tracking
Cookies help us enhance your browsing experience, analyze site usage, and aid site functionality. You may control preferences through browser settings.
Types of Cookies We Use
- • Core functionality for authentication and security
- • Site usage patterns for analysis
- • Remembering your preferences
- • Enable user-requested services
Cookie preferences can be changed using browser controls at any time.
Policy Updates and Notifications
We will update this policy as needed. Material changes are communicated clearly to all users.
- • Website banners for major changes
- • Direct email if you registered
- • Change log in this document
- • Enquiries answered on request
Review our policy regularly to stay informed.
Contact About Privacy
For privacy questions, complaints, or requests contact our office.
Quiloviexora
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61.2.5454.4533
Email: content@quiloviexora.sbs
Last updated December 11, 2025
Effective as of December 11, 2025